Loch Measc Vodka

Yes, we spell it vodca - that's the spelling for vodka in the Irish language! Ours is dedicated to those on a pilgrimage to find the holy grail of small batch vodca. We make ours from the finest grains and using the purest waters from Lough Mask. Our vodca is made in copper stills, imparting a smoothness and flavour that marks it out. 

You have up to 14 days from the arrival of the gin or vodca to the delivery address to change your mind about anything you buy from us (the returns period). If your order is sent as multiple parcels, the returns period starts when your last parcel is delivered. You can return the product by emailing us directly on eolas@loughmaskdistillery.com within the returns period. You should tell us clearly why you are cancelling/returning because the reason may affect your statutory rights. We'll advise on the process and the returns address at that time. Non-faulty goods returns: Unless product contents are found to be faulty, you can't return any spirit for refund if you've broken the seal. If goods are not faulty, we will still accept returns but we are unable to refund the delivery charges you paid during purchase, or the return delivery cost you incur. Faulty goods returns: Please telephone us on 094-9544701 if the contents of your liquid appear to be faulty. Because of potential health and safety reasons, we need to know right away. If the product is faulty, we'll pay you for reasonable return delivery costs too so make sure you tell us how much you paid. In either event, when returning a product, please send it to us in a safely packaged way. You need to make sure the goods you're returning can't be damaged in transit. 

Agreed refunds will be made to the debit or credit card you used with us. We'll process the refund to you on the day we receive the goods you're returning. In the case of faulty goods, we'll also refund the cost of the delivery charge you paid us.

Buying online often means you'll use a payment facilitator (like Visa, PayPal, etc.). Some of these companies provide facilities to complain to them about the goods you received, for instance by querying a payment on your bill. If you use these facilities, we will in turn only deal with you via those facilities. Once you use the facility (e.g. by raising a PayPal dispute), the terms set out by that business will be used instead. These terms may be more limited than the ones offered here.

If you have problems, please get in touch with us right away.  We'll work with you to solve any problem as best we can. Please remember, as a purchaser, you have strong statutory rights which are not compromised by our terms or conditions nor returns policy.